Welcome to Xdent Dental Solution (“we,” “our,” or “us”). This Shipping Policy explains how orders placed through our website are processed and delivered.
Shipping availability, charges, and estimated delivery times may vary depending on the product, delivery address, and shipping service available for your order.
Orders are processed after the required order details and payment status have been verified, where applicable.
Processing time may vary depending on product availability, order volume, and other operational factors. An order confirmation does not necessarily mean that the order has been dispatched.
Applicable shipping or delivery charges, if any, will be displayed during checkout before you complete your purchase.
Shipping charges may vary depending on the delivery location, order details, and available shipping services.
Estimated delivery information, where available, will be communicated during checkout or through your order confirmation.
Actual delivery times may vary due to the delivery location, courier operations, product availability, weather conditions, public holidays, or other circumstances beyond our reasonable control.
If a significant delivery delay becomes apparent, we will provide relevant updates where reasonably possible. Your rights under applicable law remain unaffected.
Please ensure that your shipping address, contact number, and other delivery details are accurate and complete when placing an order.
If you notice an error in your delivery details, contact us as soon as possible. Address changes may not be possible after an order has been dispatched.
Additional delivery charges or other arrangements arising from an incorrect address will depend on the circumstances and applicable law.
Where tracking is available, tracking details may be shared through the contact information provided with your order or through the applicable order tracking facility.
Tracking information may take some time to become available after dispatch. For assistance with an order, please contact our team and provide your order number.
If your order arrives damaged, contains an incorrect product, or has another delivery-related issue, please contact us as soon as reasonably possible with your order number and relevant details.
Photographs of the product and packaging may help us assess the issue. Please refer to our Return & Refund Policy for information about eligible returns, replacements, and refunds.
If your order is delayed or tracking indicates a delivery problem, contact us so that we can review the available information and assist where possible.
If an order cannot be delivered, the next steps will depend on the circumstances, the shipping provider's process, and applicable law. Any cancellation or refund will be handled in accordance with our applicable policies and legal obligations.
If you have questions about shipping or delivery, please contact us using the details below.
| Brand: | Xdent Dental Solution |
| Contact No.: | +91 62878 70505 |
| Email: | info@xdent.co.in |
| Website: | https://xdent.co.in |
| Business Address: | Ground Floor, "Shree", Aryaland Society Road, Nr. Govind Bag, Opp. Shree Darshan Twins, Ambika Township, Rajkot – 360004 (Gujarat, India) |
Please include your order number when contacting us about a shipment.
We may update this Shipping Policy to reflect changes in our shipping procedures, services, or applicable legal requirements. Any revised version will be published on this page with an updated “Last Updated” date.
